Shopping & Orders
Simply select the items you wish to purchase, add them to your cart, and follow the checkout process. You'll need to provide shipping information and choose a payment method to complete your order.
Orders can be modified or canceled within a certain timeframe after placement. Please contact customer service as soon as possible to request changes.
Shipping
Yes, we ship to many countries worldwide. Shipping costs and times may vary depending on the destination.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
Products
You can refer to our size guide available on the product pages. If you're still unsure, contact our customer service for assistance.
Yes, all our jewelry is made from high-quality silver. Specific details about materials and care are provided on each product page.
Returns & Exchanges
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Customized items may have different return policies.
To return an item, please follow the instructions on our Returns page. You'll need to fill out a return form and send the item back to us using the provided shipping label.
Payment
We accept various payment methods, including all major credit cards (Visa, MasterCard, American Express), PayPal, and direct bank transfers.
Currently, we only accept one payment method per order. However, you can use gift cards in conjunction with a credit card.
Absolutely. We use advanced SSL encryption to protect your personal and payment details, ensuring a secure and safe shopping experience.
Policies
We provide a one-year warranty on all our products, covering any manufacturing defects. This does not cover damages caused by wear and tear or misuse.
Orders can be canceled or modified within 24 hours of placement. After this period, we cannot guarantee changes as the order may already be in processing.
We offer standard and express shipping options. Shipping times vary based on location and shipping method chosen. International shipping may be subject to customs delays.